Privacy Policy

1. Data Controller

Suba Machinery is the data controller for information submitted through this website. For privacy requests contact export@suba.cc.

2. Information We Collect

When you use our website or forms we may collect:

• Identity and contact details: name, email, phone, company (contact, quote, and catalog forms)
• Inquiry content: product interest, messages, optional catalog download requests
• Technical data on global sites: analytics and session cookies after consent (see Cookie Notice)
• Security data: IP address, browser metadata, and anti-spam signals required to protect forms
• Consent records: timestamp, form version, and consent text version stored with submissions where required

3. Purposes and Legal Bases

We process personal data to:

• Respond to product inquiries, quotations, and support requests (contract / legitimate interest)
• Send catalogs or follow-up you requested (contract / consent where marketing is optional)
• Improve site performance and understand product interest (consent for analytics on global sites)
• Prevent spam, abuse, and fraudulent submissions (legitimate interest)
• Comply with legal obligations and respond to data subject requests

4. Processors and Sharing

We do not sell personal information. We use service providers for hosting, email delivery, CRM lead handling, analytics, and spam protection under appropriate safeguards. A current processor list is available on request.

Where US state privacy laws apply, you may have the right to opt out of sale or sharing of personal information for targeted advertising. Use our Data Subject Request page or the site cookie controls.

5. Retention

Lead and inquiry records are kept as long as needed to handle your request and maintain ordinary business records, then deleted or anonymized unless law requires longer retention. Marketing contacts can be withdrawn at any time.

6. Cookies and Analytics

Our global website may load Google Analytics, Google Tag Manager, Hotjar, or similar tools only after you accept non-essential cookies. Regional China and Russia sites do not load these third-party analytics scripts.

See our Cookie Notice for categories, vendors, and how to change your choices.

7. International Transfers

Suba Machinery is based in China. By submitting a form you understand your data may be transferred internationally to respond to your inquiry. We apply appropriate safeguards for cross-border transfers where required.

8. Russia — Localization Notice

If you are in the Russian Federation, personal data may be subject to Federal Law 152-FZ. We review collection paths, hosting locations, and vendor routing for Russia-facing properties. Russian-language policy text is provided on regional Russian sites. Cross-border transfers are described and assessed before launch of Russia-targeted flows.

9. Your Rights

Depending on your location you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. Submit requests via our Data Subject Request page or email export@suba.cc. We aim to respond within 30 days.